All co-payments are due and payable at the time our services are rendered. We do not bill for co-payments. Statements are sent out on a monthly basis, and bills are considered delinquent 30 days after charges were incurred, or 30 days after your insurance has processed your claim. Accounts over 90 days may be sent to a collection agency. Patients who repeatedly write Non-Sufficient Funds (NSF) checks or whose accounts have been turned over to a collection agency will be asked to leave the practice.
When applicable, our office will be happy to bill your primary insurance company on your behalf. If you have any additional insurance coverage, we will provide the necessary documentation for you to submit a claim. We do not routinely provide end-of-the-year statements for tax purposes. We ask that you maintain accurate financial records as you access our office for medical care.
Please be advised that parents are responsible for knowing precisely what their insurance coverage is (e.g., regarding well baby visit and immunization benefits vs. sick visits) and whether our office is listed as Preferred Providers under your insurance plan. If you are uncertain, please contact you insurance company for clarification. All services not covered by your plan will be billed directly to you. Please bring your current insurance card with you to each visit. All co-payments are payable at the time you register at the front desk.
We accept checks, cash or credit cards. We can offer a flexible payment plan to assist with outstanding balances. Please contact the CHOC Family Payment Center at 714-509-8600.
We are currently participating primary care providers for all major PPO plans. Please verify our level of participation and your particular benefit coverage, with your insurance company as coverage may vary with each health plan, your particular and your type of policy (individual, small group, group, etc.)
We are currently participating primary care providers for SJHAP IPA (St. Joseph Hospital Affiliated Physicians), Monarch IPA, and CHOC Health Alliance.
18102 Irvine Blvd #103 and #105
Tustin, CA 92780-3423
Monday through Friday
7:30 a.m. – 5:30 p.m.
8:00 a.m. – 5:15 p.m.
Urgent, Late-Day Appointments
4:45 p.m. – 5:30 p.m.
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